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After several years of debate, the new GDPR (General Data Protection Regulation) has been ratified by the EU and will become part of UK law later this month. The new legislation has been designed to offer enhanced protection to any EU citizen who has their data stored by companies and orga­nisa­tions anywhere in the world.

Data protection is of serious importance and is currently covered by the UK Data Protection Act. The GDPR enhances this protection in several ways, ensuring that data is kept safer than ever before and also allowing customers access to such data. After viewing data that is kept on them, customers can demand that it is deleted or altered if they so wish. As well as covering directly-identi­fi­able personal data, such as email addresses, the GDPR also legislates indirect forms of identifiable data such as cookies and IP addresses.

Data storage and retrieval systems will be vastly upgraded In order to be as robust as possible; any breaches to systems must be promptly disclosed to customers. Powerful new encryption software will ensure that data is non-identi­fi­able and an appointed data officer will carry out regular tests to all systems in order to ensure full compliance is maintained.

If you are a subscriber to our newsletter, you will need to re-confirm that we can continue to use your data to get in touch with you. We will shortly be sending out information on how to do this. It is vital that you give us this confirmation or we will have to delete your data and you will no longer receive our newsletter unless you re-subscribe.

All Twistfix customers who confirm their data with us will be entered into a special prize draw to win an Apple Series 3 Watch. This smart piece of kit features Built-in GPS and GLONASS, a fast dual-core processor and W2 chip, heart-rate sensor, barometric altimeter, acce­lero­meter and gyroscope. Water resistant and equipped with the latest Bluetooth capability, this versatile device could be yours simply for clicking the confirmation link; look out for information on this coming soon. Get in touch with our expert team for clear, competent advice and information.

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Death Watch at Hampshire Haunted Mansion

Fancy being on the 'Death-Watch' and meeting a choir of spectral nuns?  How about being manhandled by cold, ghostly hands?  Or maybe listening to the whispering of unseen children as the temperature plummets to unnatural levels?  Us neither!  Employees of Perma-Fix Ltd, a Twistfix-registered contractor, showed extreme bravery recently as they took their chances with these frightening forces...

The story starts way back in the 11th century, when Wymering Manor was built in Portsmouth, Hanpshire.  Records show the first owner of Wymering Manor was King Edward the Confessor in 1042, then after the Battle of Hastings, it fell into the hands of King William the Conqueror until 1084.  With a confirmed entry in the Domesday Book, the property is reckoned to be the oldest house in Portsmouth and is a Grade II Listed Building valued at £375,000.  But Portsmouth City Council have been unable to sell the property due to many reports of 'hauntings' going on within its walls.

The council took possession of the property in the 1960s, leasing it to the Youth Hostel Association until 2006. Since then, the property has been on the market but has failed to attract a buyer. Jeremy Lamb is a chartered surveyor, one of several who has tried to sell the spooky property. He said, "It's certainly a unique house. It attracts lots of people who are intrigued by its levels of paranormal activity; they refuse to work alone there at night."

Wymering House was finally placed in a property auction but failed to meet its reserve price and therefore did not sell. Portsmouth City Council then took the decision to donate the house to the Wymering Manor Trust, who plan to restore the house and open it as a tourist attraction.

When completed, repair works, including the substantial woodworm treatment,­ will have cost an estimated £500,000. To help get things going, Portsmouth City Council have provided a £30,000 donation and Perma-Fix Ltd were contracted to assist with a chronic woodworm problem in the hard-wood timbers of the property. Using Twistfix products, to achieve a truly professional eradication of the deathwatch infestation, the timbers were treated quickly and effectively.

To attract mates, these wood-boring insects create a tapping or ticking sound that can be heard from within the hard-wood structural timbers of old buildings on quiet sleepless summer nights. They are named after the vigil beside the dying or dead, and by extension those of a  super­sti­tious nature have seen the deathwatch beetle as an omen of impending death.­  Thankfully, no ghost sightings were reported by the Perma-Fix team!

A haunted house is certainly not what anyone wants to live in. But the fact is that woodworm could turn out to be a much more serious problem, particularly Death-Watch Beetle. Luckily, Twistfix are here to help with our professional woodworm eradication products. We may not be ghost-busters but we are definitely woodworm-busters. Check out our products NOW.

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A World Beneath your Feet: Basement Conversion

Fine, rare and expensive wines. Garden Tools. An out-of-control DVD collection. Exotic reptiles. What do all these things have in common? They are among the many hundreds of everyday, weird, normal and wacky things stored or housed in basement conversions! All over the world, people are using underground spaces as an ideal way to allow their collections to grow further; who knows what is just a few metres under your feet right now? Come on a journey with us as we slip through the cracks and into a hidden world...

Membrane Fixing Plugs

Hearing from our many happy customers what they are using their new basement conversion for is always a welcome event here at Twistfix; there is a world of difference between the industrial, heavy-duty nature of the water­pro­ofing products, which we deal with daily, and the warm, human side of the pleasure these products bring when properly installed by reliable contractors. We wondered just what else people were keeping below-stairs and so we did a little bit of research, which led us discover some record breaking collections kept in cellar conversions! And here they are, our top five…

  1. Biggest Collection of Model Ambulances: Austrians Susanne Ottendorfer and Siegfried Weinert have collected 10,648 toy vehicles between them. Many of the charmingly-rendered and beautifully-detailed models have vintage credentials and some date back as far as the 1880s
  2. Biggest Collection of X-Men Memorabilia: a whopping 15,400 items bags this record for Eric Jaskolka from Iowa, USA. Wonder if he has any superpowers…?
  3. Biggest Collection of Gift Cards: Aaron & David Miller from USA and Canada have 3,215 unique gift cards in their New York basement conversion. Everyday’s a birthday in the Big Apple!
  4. Biggest Collection of Converse Shoes: American Joshua Mueller owns 1,546 unique pairs of Converse shoes, enough to wear a different pair every day for four years
  5. Biggest Collection of Iron Maiden Memorabilia: dedicated heavy-metal fan Rasmus Stavnsborg has a themed bar in his basement conversion, complete with a record-breaking 4,168 individual items

Whatever it is you’re collecting in your basement, you’re going to want to keep it protected from moisture. This means starting as you mean to go on - by accepting nothing less than pure profes­si­onalism right down the line, from the knowledge, experience and reputation of advisory bodies, like the Basement Water­pro­ofing Association, to the contractor you employ and the water­pro­ofing materials that they use.

For all your basement water­pro­ofing needs, Twistfix has the answer. Browse our range now and contact our experts for advice and information.

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You Need the Twistfix App: Here's Why...

Most people are now familiar with using a mobile device to access the internet and purchase goods. Doing so via an app rather than by mobile internet is the best way to do it for lots of reasons and so Twistfix have created our very own mobile app for your convenience. Why download? Read on to find out….

It’s FAST. Time is of the essence. Time flies. Time is money. These expressions haven't taken root in our language for no reason and time continues to be the most important thing in our lives! Saving time is therefore always a good thing and the Twistfix app helps you to do just that with its fast browsing and purchasing experience

It’s SAFE: your online security is as important to us as it is to you. We have worked closely with our digital agency to ensure payment systems are as secure as possible online, with the latest, most effective software protection in place

It SAVES: downloading the app costs nothing and only takes a moment. App users can then enjoy an across-the-board 2.5% discount on our products compared to online prices

It’s FUN: app users will be able to join in exciting competitions to win cool tech prizes such as the Apple iPad mini and Sport Watch we have given as prizes in the past.

It’s CURRENT: we will continue to work with our digital agency to ensure you get the most modern experience, updating the app where necessary. We want to make things as smooth, practical and aesthe­tic­ally pleasing as possible to optimise your time spent using the app. Product updates will happen automati­cally, meaning you always get the most accurate information at your fingertips.

It’s INFORMATIVE: we have worked hard to create a complete set of how-to guides that facilitate your work with our products. Clear, competent and reliable, these guides are immediately accessible through the Twistfix app.

It REMEMBERS: will store your invoices and accounts as long as you want it to, helping you keep track and stay in control

Get the Twistfix app today and start enjoying YOUR unlimited 2.5% discount.

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Spring Into Action: Fill Those Potholes!

The winter just gone (for good, we hope!) has had its usual effect on the nation's roads, not to mention on its driveways, patios and footpaths! You will certainly have noticed this effect if you're a driver: the dreaded potholes are bigger than ever thanks to the freeze/thaw cycle. There's only one way to stop them getting worse...

It's quite simple: potholes need filling in to stop them from being a safety risk and from damaging property. Twistfix has the answer in the form of Ultra Crete Permanent Pothole Repair, a truly professional solution that is used all over the UK by house­holders, private contractors, industries, local authorities and councils alike. As you'd expect, the material makes it easy to effect an efficient and lasting repair.

Potholes really cannot be avoided, particularly in areas of heavy traffic. Vibrations create small hairline fractures, the edges of which soon work loose to allow water inside. In the best case scenario, this water will start to erode the material beneath; things progress much quicker as a result of the dreaded freeze/thaw cycle. Either way the result is the same: the cracks get wider and let more water in, progres­sively widening cracks. Further vibration adds more to the mix, damaging the surface material and resulting in the ubiquitous pothole.

Potholes are especially dangerous to pedestrians, particularly children, the elderly and those with impaired mobility. They also represent a danger to cars, which can easily become damaged as loose material is dislodged to strike the surfaces and the delicate underneath of the vehicle. Every time a vehicle drives over (and through) a pothole, that pothole becomes ever wider and thus more dangerous.

Permanent Pothole Repair from Twistfix comprises a cold-lay asphalt, supplied in a resealable, recyclable 25kg tub. It can be used in any weather conditions and provides that all-important repair to a wide variety of surfaces, including driveways, car parks, courtyards, sports courts and more, as well as those already mentioned earlier. Once in place, the repair formula helps to stop a recurrence of the damage.

For just £46.50 fully inclusive of VAT, you can get your hands on a 25kg tub of Ultra Crete Permanent Pothole Repair. For a complete package at a special price, check out our Asphalt Repair Kit too.

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Coloured Brick Repair Mortar from Twistfix

The face bricks of a building play the dual role of protecting the structure and providing an attractive visual aesthetic. Over time, these bricks can suffer damage due to weathering; replacement is an intrusive, costly and difficult process but leading building materials supplier Twistfix offer the solution in the form of coloured repair mortar.

Older buildings in particular suffer from the issue of damaged face bricks. This presents the problem of trying to source matching materials and so repairing instead of replacing is often the most appropriate option. Colour matching is an important part of the repair in order to preserve the aesthetic and Twistfix have anticipated this demand by offering a compre­hen­sive selection of 11 colours traditi­onally found in brick construc­tions.

The method of repairing face bricks with brick-coloured repair mortar creates far less disruption than replacement and costs a great deal less as well, reducing both labour and material required. Outward appearance of the structure is immediately improved and protection increased as the specially-designed mineral-based formula restores brick surfaces leaving an invisible repair.

Colour-matching brick repair mortar from Twistfix is vapour-permeable, which means that moisture and salts can migrate freely to the brick surface. This creates lasting resistance to any salt expansion and puts a halt to the freeze/thaw process that is responsible for much of the spalling to face bricks. With unmatched bonding qualities, the sensitive mortar is fully compatible with oven-fired masonry units and is guaranteed to provide a durable repair while preserving natural aesthetics of the masonry.

Designed to facilitate efficient, accurate work, the repair mortar from Twistfix is easy to use and repairs can progress rapidly. Professional results are immediately achievable, with each colour-matched compound supplied with full instructions on how to apply for the best results.

In addition to these brick repair mortars Twistfix also supply a range of colour matching crack injection mortars for repairing cracked brickwork along with a range of permanent brick tinting dies, designed to give the perfect aesthetic results.

Twistfix is a leading supplier of a large and diverse selection of products from damp proofing solutions and insulation to a whole host of ancillary tools and materials. Coloured brick repair mortar is a recent addition to their product portfolio and further improves the company’s impressive reputation.

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ThermalDry: designed to Combat Condensation

Condensation is one of the leading causes of damp. Condensed water can seep into masonry walls, causing all sorts of damage and providing the perfect environment for mould growth which is at best unsightly and can be damaging to health. One of the best ways to prevent the problem is with the use of ThermalDry, an anti-conden­sation coating available at the most competitive price from Twistfix.

ThermalDry Anti-Conden­sation Coating is a specialised product comprising an acrylic, water-based emulsion paint. This paint incorporates small, hollow glass beads which act in much the same way as a Thermos flask, blocking thermal energy via a process of reflection.

As the thermal energy is reflected away from the walls, they are protected from the condensation that can cause so many issues. Condensation forms most easily on surfaces with a low temperature and ThermalDry addresses the problem by reducing the dew point (the temperature at which condensation occurs) via increased wall temperature.

ThermalDry is a dual-coat system; the first coat is applied horizontally and, after a drying period of between two and four hours, a second coat is applied vertically. The product can be used successfully at temperatures between five and thirty degrees centigrade.

It is essential to gently stir the paint before application, dispersing the micro-beads evenly throughout the formula. As the micro-beads are made from glass, they are fragile and so the use of mechanical stirring devices should be avoided.

ThermalDry can be successfully applied over the top of any existing paint or plaster and is ideal for use in bathrooms, kitchens and utility rooms. You can apply the formula directly to brick and concrete and so it is also perfect for application on external facing walls. ThermalDry is available in 2.5 or 5-litre containers and coverage extends up to five square metres per litre per coat.

When fully dry, the coating is totally waterproof and feels warm to the touch. It will prevent any mould formation, reduce the risk of condensation and ensure cost-savings in the form of reduced fuel usage, which also improves the green credentials of your property.

ThermalDry is just one of the many solutions Twistfix offer to address the problems caused by condensation and damp. Browse our range today and get in touch with our expert team for technical advice and support.

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Tower of Strength: Grade 2 Listed Building Restored

A Twistfix-registered contractor recently completed a delicate refur­bis­hment project to a Grade 2 listed building using many Twistfix products. The work was commissioned by The Victorian Society and carried out in close contact with conservation officers to ensure listed-building protocol was strictly adhered to.

The Victorian Society is a charity that champions Victorian (also Edwardian) buildings in England and Wales. Staffed by trained Conservation Advisers, the charity helps local planning authorities to make decisions about listed-building adaptation and refur­bis­hment, remaining within the law and retaining the original character of the buildings. They also spearhead various campaigns and set up events aimed at engaging the public, helping to increase the likelihood of conser­vation.

The contractor hired to restore the Grade 2 listed building was SRS Midlands. After carrying out careful surveys and liaising closely with members of The Victorian Society, a remedial plan was proposed. The building required much crack stitching and structural pinning to restore it to its former glory and Twistfix products are ideal for such projects.

All of the materials used, including a large number of extra-long helical tie pins, had to be agreed in advance with the local conservation officers. A particular area of interest was the tower of the building, which required streng­thening through extensive pinning to the turret and helical bar banding in the form of retrofit bed-joint rein­for­cement to the brickwork panels below the terracotta brickwork. Conservation officers were extremely pleased with the result and, apart from fresh lime pointing, said that they would "never have known the contractors had even been there"!

Find out more about becoming a Twistfix-registered contractor and get in touch with our team for expert technical support.

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Exclusive: Special Offers on Damp Proofing Cream

Whatever the season, one thing is guaranteed in the UK Climate: rain. This increases the level of ground water and necessitates a damp proofing course in many structures (a physical damp proofing course is a waterproof layer built into wall bases to prevent absorption of this groundwater). Where this damp proofing course is missing or otherwise rendered ineffective, damp proofing cream can be injected to prevent rising damp; Twistfix supply a wide range of damp proofing creams, all of which are currently available with attractive price reductions.

Damp proof courses can be rendered ineffective in a number of ways, including:

  • Paving, concrete or soil being located at a level whereby the damp proof course (DPC) is bridged
  • Mortar pointing or render coats being extended across the DPC
  • Wall cavities becoming blocked and building up to a higher level than the layer of waterproof material
  • Alterations to the building that break the continuity of the DPC; this continuity can also be broken by structural movement

Twistfix damp proofing creams are BBA Approved and deliver many benefits, including:

  • Quick, simple and effective instal­la­tion. Injection cream is installed up to a full 4 times faster than high-pressure injection systems; after injection, the powerful water-repelling cream percolates along mortar beds, lining capillary pores and preventing rising damp
  • Clean, safe handling. The creams carry no hazard classi­fica­tion and so hassle-free disposal of containers is possible. The consistency means that there is no risk of spillage or mess
  • Competitive price. No special equipment is necessary and even more value can be gained by choosing one of our complete kits

Twistfix are market leaders in the supply of damp proofing products and our expert team can also provide clear, competent technical advice. Call our helpline today for all the information you need. Order NOW to take advantage of our price reductions!

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Woodworm Season: How to Beat the Beetles

As the UK emerges from a long and harsh winter, something else is starting to emerge too: woodworm beetles! Twistfix are ready to help combat the problem with our range of professional woodworm treatment products. professional builders should be ready to deal with the inevitable upcoming contracts by having plenty of woodworm treatment in stock; if you are a property owner, then use our Find-A-Contractor service to make sure that your property is treated using Twistfix products.

There are several types of insects that live and breed within timber (the most common being the aptly-named common furniture beetle), these insects and their worm-like larvae are collectively referred to simply as woodworm. Furniture is not the only type of timber at risk and the insects readily infest rafters, floorboards and skirting boards too.

Several signs can indicate a woodworm infestation, including:

  • Holes in timber. Wood-boring insect larvae burrow deep inside timber and can remain therein for up to three years, munching their way through the internal timber structure. They then pupate, emerging as adult beetles during the breeding season (April/­September). The adult beetle then exits the timber to start the breeding cycle once more, leaving behind a small hole as it does so.
  • Frass. This is a fine powder resembling sawdust and is created when the adult beetle eats its way out of infested timber. The presence of this powder close to exit holes shows that a wood-boring infestation is active.
  • Weak, damaged timber. During its extended stay within timber, the larvae are continually eating through the wood. The tunnels it leaves in its wake weaken timber, often causing it to become brittle and its surface to flake away when touched.
  • Visual confir­mation. It is possible that you will see live beetles as they emerge from the timber though it is more common to find dead beetles in the infested area.

Our collection of woodworm treatments is centered on a micro-emulsion insecticide, which is supplied as a concentrate. It quickly, safely and efficiently eradicates infestations of all wood-boring insects and also includes a wood preserver to help prevent re-infestation. As with any insecticide, it is important to use proper safety equipment and wear protective clothing during application. The product is registered for use only by professional builders and, due to health and safety restric­tions, can only be supplied to locations on UK mainland.

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